Bharti Airtel has launched six AI agents, named Data, Buy, Build, Pay, Serve, and Channels, within its Airtel Thanks app, enhancing digital services for over 380 million users. These agents streamline customer interactions by enabling natural, conversational service requests. This deployment marks a significant advancement in India's telecom sector, as Airtel aims to simplify digital interactions and enhance user experience, positioning itself at the forefront of AI adoption in customer service.
Bharti Airtel has launched six AI agents, named Data, Buy, Build, Pay, Serve, and Channels, within its Airtel Thanks app, enhancing digital services for over 380 million users. These agents streamline customer interactions by enabling natural, conversational service requests. This deployment marks a significant advancement in India's telecom sector, as Airtel aims to simplify digital interactions and enhance user experience, positioning itself at the forefront of AI adoption in customer service.