Bank of America's product manager, Kat Battle, highlights the growing trend of organizations modernizing their accounts payable (AP) processes. Traditional AP programs require significant human resources, processes, and labor, which can lead to significant costs for businesses. Many companies have small teams managing these processes, which can be challenging to digitize or convert into digital payment methods like virtual cards or ACHs. Automation can automate 75% of the manual steps required for paper-based methods, leaving only the control pieces behind, such as approving invoices and payments. Automating the AP function can bring unexpected benefits that help transform businesses beyond their bottom line. AP automation can turn the historical cost center into a value generator, enabling businesses to engage with suppliers more effectively. In the lower middle market, outsourcing through solutions like Complete AP becomes a key strategy.