Cognizant Technology Solutions has implemented ProHance, a digital surveillance tool that flags employees as "idle" after five minutes of inactivity. The tool tracks mouse movements, keyboard activity, and application usage, raising privacy concerns among workers. Although Cognizant asserts this system aims to identify process inefficiencies rather than assess individual performance, mandatory consent for tracking has sparked fear of coercion. This shift highlights the growing tension between operational efficiency and employee trust in the hybrid work environment.