‘Emotion AI’ may be the next trend for business software, and that could be problematic

Posted under: Web technologies
Date: 2024-09-02
‘Emotion AI’ may be the next trend for business software, and that could be problematic

An unexpected trend is companies turning to AI to help their many newfound bots better understand human emotion. Emotion AI claims to be the more sophisticated sibling of sentiment analysis, particularly on social media. Emotion AI is what you might call multimodal, employing sensors for visual, audio, and other inputs combined with machine learning and psychology to attempt to detect human emotion during an interaction.

Read more at: techcrunch.com