Genpact launched the Banking Analyst Suite, an enterprise solution using agentic AI for regulated banking operations. The first module, Genpact Transaction Monitoring Analyst, is now available for anti money laundering alert investigations. It coordinates AI agents to review customer behavior, transactions, profiles, and prior alerts before recommending next steps. Human analysts make final decisions with full audit trails. Built from Genpact's experience handling millions of alerts, the tool aims to cut handling time by up to 80 percent for in scope cases and lower costs by up to 40 percent. It focuses on clearing low risk alerts quickly so teams can handle higher risk ones. The suite will expand to areas like customer due diligence, screening, and fraud. It integrates with Genpact's riskCanvas platform and meets governance and security needs for banks. AMP Limited is an early user.
Genpact launched the Banking Analyst Suite, an enterprise solution using agentic AI for regulated banking operations. The first module, Genpact Transaction Monitoring Analyst, is now available for anti money laundering alert investigations. It coordinates AI agents to review customer behavior, transactions, profiles, and prior alerts before recommending next steps. Human analysts make final decisions with full audit trails. Built from Genpact's experience handling millions of alerts, the tool aims to cut handling time by up to 80 percent for in scope cases and lower costs by up to 40 percent. It focuses on clearing low risk alerts quickly so teams can handle higher risk ones. The suite will expand to areas like customer due diligence, screening, and fraud. It integrates with Genpact's riskCanvas platform and meets governance and security needs for banks. AMP Limited is an early user.