Italy’s antitrust authority mandates Meta to enable rival AI chatbots access to WhatsApp, addressing concerns over market competition. Meta plans to appeal the ruling, asserting it disrupts their system and challenges WhatsApp's design for AI services. The investigation follows Meta AI's March 2025 launch, with broader scrutiny from the European Commission. This decision reflects increasing regulatory pressure on tech giants, underscoring competition in the burgeoning AI services market.
Italy’s antitrust authority mandates Meta to enable rival AI chatbots access to WhatsApp, addressing concerns over market competition. Meta plans to appeal the ruling, asserting it disrupts their system and challenges WhatsApp's design for AI services. The investigation follows Meta AI's March 2025 launch, with broader scrutiny from the European Commission. This decision reflects increasing regulatory pressure on tech giants, underscoring competition in the burgeoning AI services market.