JumpCloud Inc. has released its Q1 2024 small to medium-sized enterprise (SME) IT Trends Report, highlighting the impact of artificial intelligence (AI) on identity management, security challenges, economic uncertainties, and the growing reliance on managed service providers (MSPs) in IT operations. The report, which was first released in June 2021, provides updated survey results and new findings to the company’s biannual SME IT Trends Report. The latest edition of the report delves into the impact of AI on identity management, security challenges, economic uncertainties, and the growing reliance on MSPs in IT operations. The survey indicates that 56% of admins are concerned about their organization's security, with AI being a positive, but concerns about potential security and career impacts persist. SMEs face economic uncertainties and vendor price increases.