Meta's AI is being used by more than 700 million customers, and it hopes to offer it to “hundreds of millions” of businesses, Clara Shih, the tech giant’s head of business AI. "Very soon, each of those businesses is going to have these AIs that can represent them and help automate redundant tasks, help speak in their voice, help them find more customers, and provide almost like a concierge service to every single one of their customers, 24/7," said Shih.