Thryv Holdings, Inc the provider of the leading small business software platform, today released the Thryv 2023 Small Business Index, detailing a comprehensive view of the market indicators impacting small businesses as they prepare for 2024. The index discovered that SMBs are generally optimistic and have a positive outlook on their industries and their ability to gain customers and make profits. SMBs are turning to technology to overcome challenges and become more competitive, and, in some cases, technology is enabling them to compete with larger firms. But on the less positive side, many SMB owners reported they are at risk for burnout. Eighty-six percent work nearly 50 (48.5) hours per week, while 38% say they have issues hiring. “The past several years have seen tremendous growth for many small businesses while simultaneously creating moments of uncertainty due to the pandemic, increased workloads and hiring challenges.