Tredence has launched Customer 360, an advanced AI-driven customer intelligence solution for TMT enterprises, at Google Cloud Next 2025. Built on Google Cloud Platform, the solution features 40+ CXM Data Models, 200+ AI/ML Accelerators, and 30+ Self-Serve Solutions. It processes 2,500+ behavioral signals to predict customer behavior and delivers personalized interactions through its GenAI-powered Customer Engagement Driver. CEO Shub Bhowmick emphasizes the platform's role as a growth engine, combining AI and predictive analytics to enable real-time customer experience optimization and sustainable growth.
Tredence has launched Customer 360, an advanced AI-driven customer intelligence solution for TMT enterprises, at Google Cloud Next 2025. Built on Google Cloud Platform, the solution features 40+ CXM Data Models, 200+ AI/ML Accelerators, and 30+ Self-Serve Solutions. It processes 2,500+ behavioral signals to predict customer behavior and delivers personalized interactions through its GenAI-powered Customer Engagement Driver. CEO Shub Bhowmick emphasizes the platform's role as a growth engine, combining AI and predictive analytics to enable real-time customer experience optimization and sustainable growth.