WhatsApp has rolled out new Business AI features in local Indian languages to support small businesses across the country. The update is aimed at helping businesses improve customer communication, automate responses, and manage interactions more efficiently using artificial intelligence tools. By offering regional language support, WhatsApp hopes to make digital business solutions more accessible to small merchants and entrepreneurs in diverse markets. The launch highlights Meta’s continued focus on expanding AI-driven business services in India. The initiative is expected to strengthen digital adoption and customer engagement among small and medium-sized businesses.
WhatsApp has rolled out new Business AI features in local Indian languages to support small businesses across the country. The update is aimed at helping businesses improve customer communication, automate responses, and manage interactions more efficiently using artificial intelligence tools. By offering regional language support, WhatsApp hopes to make digital business solutions more accessible to small merchants and entrepreneurs in diverse markets. The launch highlights Meta’s continued focus on expanding AI-driven business services in India. The initiative is expected to strengthen digital adoption and customer engagement among small and medium-sized businesses.