84% of Consumers Like Pay-by-Bank Despite Adoption Hurdles

Posted under: CyberSecurity
Date: 2023-12-29
84% of Consumers Like Pay-by-Bank Despite Adoption Hurdles

Account-to-account (A2A) transfers, or pay-by-bank, offer a direct and cost-effective alternative to traditional card transactions. Chris Jameson from Bank of America notes that A2A enables quick and secure payments directly from bank accounts, enhancing convenience for online shoppers. A study by PYMNTS Intelligence and AWS reveals that 84% of users are highly satisfied with A2A payments, citing seamless experiences and swift refunds as key factors. Ease of use, prompt fund availability, device preference, and heightened security also contribute to consumer satisfaction. Despite the benefits, nearly 40% of consumers, primarily baby boomers, lack awareness of or understanding of A2A payments. To boost adoption, comprehensive awareness campaigns and incentives, such as discounts, are suggested. Overcoming security concerns through detailed communication about robust security frameworks is crucial for broader acceptance.

Read more at: www.pymnts.com