AI tipping point reached as just 2% of financial institutions report no AI use, finds Finastra Research

Posted under: Fintech
Date: 2026-02-10
AI Adoption Hits 98% in Banks, Finastra 2026 Report Reveals | Justo Global

Financial services has reached an AI tipping point, with only 2% of institutions reporting no AI use, according to Finastra’s Financial Services State of the Nation 2026 report. Sixty percent enhanced AI capabilities in the past year, with 43% naming AI their top innovation driver. Leading use cases include risk and fraud detection (71%), data analytics (71%), customer support (69%), and document management (69%). Security investment is set to rise 40% in 2026, while 87% plan modernization initiatives to scale AI responsibly, improve resilience, and enhance personalized customer experiences.

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