AI tools and digital agents drive $229bn in online holiday sales, new data suggests

Posted under: Digital Transformation
Date: 2025-01-08
AI Boosts $229B in Holiday Online Sales| Justo Global

AI shaped the 2024 holiday shopping season, influencing $229bn in global online sales, with AI-generated recommendations driving a 6% year-on-year increase. Social commerce platforms like TikTok and Instagram contributed to 20% of sales. Returns surged to $122bn, with AI tools aiding returns processes. UK retailers like Tesco expanded AI for efficiency and personalization, highlighting AI's pivotal role in retail's future.

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