AI voice tools bring ‘human’ touch to eCommerce, with Meta and OpenAI leading the way

Posted under: AI technologies
Date: 2024-09-27
AI voice tools bring ‘human’ touch to eCommerce, with Meta and OpenAI leading the way

OpenAI and Meta have introduced new artificial intelligence (AI) voice features that could reshape how consumers interact with brands. This update aims to provide smoother, more natural communication, particularly useful in customer service and eCommerce environments where timely, accurate responses are essential. Premium ChatGPT users will be the first to try it. Meta and OpenAI are betting on these tools as the next step in digital commerce.

Read more at: www.pymnts.com