Gartner predicts that by 2029, 30 percent of organisations will form blended HR-IT teams to speed AI enablement and workforce redesign. The forecast comes from a Q&A with Mark Whittle, vice president analyst in Gartner’s HR practice, released on August 17. AI is no longer treated as a pure technology project. It changes jobs, skills, workflows and planning, so CHROs and CIOs must share ownership. Key joint areas include AI ethics and governance, skills-based talent management, total cost of work analysis, human-agent work redesign, and human-AI performance management. Gartner lists four immediate actions: agree on shared responsibilities, create clear accountability structures, measure AI readiness, and embed HR and IT expertise inside business teams. Siloed approaches risk weak safeguards, compliance gaps, data issues and misaligned outcomes. Whittle said HR leaders need to help shape how work changes rather than react after technology decisions are made.
Gartner predicts that by 2029, 30 percent of organisations will form blended HR-IT teams to speed AI enablement and workforce redesign. The forecast comes from a Q&A with Mark Whittle, vice president analyst in Gartner’s HR practice, released on August 17. AI is no longer treated as a pure technology project. It changes jobs, skills, workflows and planning, so CHROs and CIOs must share ownership. Key joint areas include AI ethics and governance, skills-based talent management, total cost of work analysis, human-agent work redesign, and human-AI performance management. Gartner lists four immediate actions: agree on shared responsibilities, create clear accountability structures, measure AI readiness, and embed HR and IT expertise inside business teams. Siloed approaches risk weak safeguards, compliance gaps, data issues and misaligned outcomes. Whittle said HR leaders need to help shape how work changes rather than react after technology decisions are made.