With eight in 10 Generation Z and millennial consumers opting for digital wallets and contactless alternatives to traditional payment methods, it is clear that digital payments are experiencing a surge in popularity. That’s because the future of digital payments holds immense potential for enhancing convenience, security, and financial decision-making for consumers and businesses alike. Jill Capicchioni, product director of payments at NCR Voyix, emphasized the importance of financial institutions adapting quickly to embrace digital payments. She believes they can support businesses by educating them about the various payment methods. “The opportunity with data and AI is huge... And as it relates to money movement in general, there’s a huge opportunity where that data and predictive analytics can be used to educate the business customer or consumer on potential future cash flow problems,” said Capicchioni.