HCLTech has launched consulting services to facilitate the rapid adoption of Salesforce Agentforce in sectors like finance and healthcare. Utilizing protocols such as Agent-to-Agent (A2A) and Model Context Protocol (MCP), HCLTech aims to enhance task coordination and streamline operations. "Salesforce Agentforce represents a transformational shift," stated Sadagopan Singam, HCLTech's EVP. The partnership with Salesforce seeks to develop AI-powered agents for improved user experiences, exemplified by a project with PenFed Credit Union.
HCLTech has launched consulting services to facilitate the rapid adoption of Salesforce Agentforce in sectors like finance and healthcare. Utilizing protocols such as Agent-to-Agent (A2A) and Model Context Protocol (MCP), HCLTech aims to enhance task coordination and streamline operations. "Salesforce Agentforce represents a transformational shift," stated Sadagopan Singam, HCLTech's EVP. The partnership with Salesforce seeks to develop AI-powered agents for improved user experiences, exemplified by a project with PenFed Credit Union.