Researchers have developed an AI model to interpret human emotions in real time. The model can currently identify six emotional states: happiness, boredom, irritation, rage, despair, and anxiety. It’s based on the psychological theory that emotions are generated when human cognition evaluates events from different perspectives. Experts say this emotion-predicting AI model could impact commerce by enabling more personalized and responsive customer experiences.
Researchers have developed an AI model to interpret human emotions in real time. The model can currently identify six emotional states: happiness, boredom, irritation, rage, despair, and anxiety. It’s based on the psychological theory that emotions are generated when human cognition evaluates events from different perspectives. Experts say this emotion-predicting AI model could impact commerce by enabling more personalized and responsive customer experiences.