Salesforce announced Agentforce 2dx, a major update to its digital labor platform that enables autonomous AI agents to work proactively behind the scenes across enterprise systems without constant human supervision. The new system aims to embed AI agents that can anticipate needs, monitor data changes, and take action autonomously across any business process. “Companies today have more work than workers, and Agentforce is stepping in to fill the gap,” said Adam Evans, EVP and GM of Salesforce’s AI Platform.
Salesforce announced Agentforce 2dx, a major update to its digital labor platform that enables autonomous AI agents to work proactively behind the scenes across enterprise systems without constant human supervision. The new system aims to embed AI agents that can anticipate needs, monitor data changes, and take action autonomously across any business process. “Companies today have more work than workers, and Agentforce is stepping in to fill the gap,” said Adam Evans, EVP and GM of Salesforce’s AI Platform.