In a recent survey of 2,700 small but growing businesses, Salesforce Inc. found that 54% of small-business revenue “is expected to come from digital channels by 2025.” To support that level of digital omnichannel business, Salesforce has released Starter and Pro versions of integrated commerce suites built on the Salesforce CRM platform with an integrated interface for ecommerce, sales agents, service and marketing.
In a recent survey of 2,700 small but growing businesses, Salesforce Inc. found that 54% of small-business revenue “is expected to come from digital channels by 2025.” To support that level of digital omnichannel business, Salesforce has released Starter and Pro versions of integrated commerce suites built on the Salesforce CRM platform with an integrated interface for ecommerce, sales agents, service and marketing.