For small and medium-sized businesses (SMBs), assimilating artificial intelligence (AI) into their everyday operations seems overwhelming, which creates hesitancy towards its widespread adoption. A combined study by Deloitte and Stanford University discovered that 25 percent of smaller businesses currently use AI in chatbots, predictive analytics, and marketing automation. In comparison, there's a 40 percent adoption rate of AI among larger corporations. Some inherent challenges exist for SMBs, such as finding and retaining skilled AI professionals. To avail themselves of these advantages, SMBs need to connect with platforms that already have vast data resources, enabling them to leverage the potential of AI and propel their businesses beyond their competition. For SMBs, there are substantial advantages to using a unified e-commerce point of sale and content management system (CMS). Realising the full potential of AI can be a catalyst for accelerating SMB growth.