New research from AirSlate highlights small and medium-sized businesses (SMBs) readiness to leverage automation and AI for competitiveness. The report "Tech-forward and thriving: How SMBs are primed to embrace automation and supercharge productivity" shows that automation shapes SMB strategies and growth. Surveying over 1,000 U.S. SMBs reveals a focus on business productivity solutions, prioritizing document workflow automation and signature tools. SMBs prioritize quality over quantity in tech solutions, with a shift toward digital signatures. CRM solutions are seen as crucial. Automation is embraced for its time and cost benefits, and a 4-day work week is favored for work-life balance. Finance and sales teams find document automation and e-signature tools vital. While low-code and no-code tools gain traction, many SMBs have yet to explore them, with AirSlate offering solutions to streamline document workflows.