A few years ago, organisations are stunted because of their reluctance to fully adopt the digital workplace and the potential of safe, compliant, and productive cloud-based collaboration. This happens now with AI and machine learning. Every organisation should be using these technologies to enhance products and improve the digital employee experience, but only 55% of organisations have adopted AI, according to McKinsey. Like the initial shift to the cloud, organisations are also beginning their journeys without having the proper data foundation in place, which can make fully maximising the potential of AI and machine learning difficult down the road. Organisations need a clear strategy for how and when they will incorporate AI and machine learning. Hence, organisations need to ensure their proprietary, enterprise-owned data is of high quality. Once your data is in order, tapping into AI and machine learning to optimise operations and unleash innovation will be much more fruitful.