Woolworths has introduced an agentic AI chatbot called Olive for its 200,000 employees. The chatbot is designed to assist staff with tasks such as answering queries, providing operational support, and improving internal communication. Olive uses AI agents to deliver real-time assistance across various business functions. The deployment aims to enhance efficiency and streamline workflows within the organization. Woolworths said the chatbot will support employees in day-to-day operations, reflecting growing use of AI-driven assistants in large-scale workforce environments to improve productivity and service delivery.
Woolworths has introduced an agentic AI chatbot called Olive for its 200,000 employees. The chatbot is designed to assist staff with tasks such as answering queries, providing operational support, and improving internal communication. Olive uses AI agents to deliver real-time assistance across various business functions. The deployment aims to enhance efficiency and streamline workflows within the organization. Woolworths said the chatbot will support employees in day-to-day operations, reflecting growing use of AI-driven assistants in large-scale workforce environments to improve productivity and service delivery.